• Company
    • About Us
    • Case Studies
    • Press Center
    • Events
    • Careers
    • Blog
    • Contact us
  • Contact us
  • Login
 
  • English
    • Deutsch
    • Español
    • Français
    • Italiano
    • Português
Paessler
                    - The Monitoring Experts
  • Products
    • Paessler PRTG
      Paessler PRTGMonitor your whole IT infrastructure
      • PRTG Network Monitor
      • PRTG Enterprise Monitor
      • PRTG Hosted Monitor
      • PRTG extensionsExtensions for Paessler PRTGExtend your monitoring to a new level
    • Icon Features
      FeaturesExplore all monitoring features
      • Maps & dashboards
      • Alerts & notifications
      • Multiple user interfaces
      • Distributed monitoring
      • Customizable reporting
  • Solutions
    • Industries
      IndustriesMonitor various industry sectors
      • Industrial
      • Healthcare
      • Data Center
      • Education
      • Finance
      • Government
    • IT Topics
      IT TopicsMonitor all areas of IT
      • Network Monitoring
      • Bandwidth Monitoring
      • SNMP Monitor
      • Network Mapping
      • WiFi Monitoring
      • Server Monitoring
  • Pricing
  • Resources
    • Getting Started
      Getting StartedModules for self-paced learning
    • How-to Guides
      How-to GuidesGet the most out of PRTG
    • Videos & Webinars
      Videos & WebinarsLearn from Paessler experts
    • IT  Knowledge
      IT KnowledgeExpand your IT knowledge
    • PRTG Manual
      PRTG ManualFull documentation
    • Knowledge Base
      Knowledge BaseShare community knowledge
    • PRTG Sensor Hub
      PRTG Sensor HubGet sensors, scripts & templates
    • Trainings
      PRTG TrainingLearn how to work with PRTG
  • Partners
    • icon star
      New Partners and MSPBecome a new partner or MSP
    • icon partner
      Partner PortalLog in to your partner account
    • icon search
      Find a PartnerFind partners selling Paessler products
    • icon technology
      Technology AlliancesSee Paessler technology partnerships
  • Company
    • About Us
    • Case Studies
    • Press Center
    • Events
    • Careers
    • Blog
    • Contact us
  • Contact us
  • Login
  • English
    • Deutsch
    • Español
    • Français
    • Italiano
    • Português
  • Get a quote
  • Free trial
  1. Home>
  2. IT Topics>
  3. Cloud>
  4. SaaS Monitoring
PRTG Logo

SaaS Monitoring with PRTG

Stop babysitting your cloud apps and let network monitoring do the heavy lifting

  • Monitor your Software as a Service programs from a single dashboard
  • Avoid downtimes of your SaaS environments with high availability hosting
  • Use PRTG’s SaaS-based monitoring service for full-stack integration
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
Capterra
G2
Trustpilot

PRTG SaaS monitoring: What you will find on this page

Table of content
  • Say goodbye to SaaS nightmares
  • What SaaS monitoring looks like in PRTG
  • 6 reasons why PRTG is the SaaS monitoring tool of your choice
  • Explore our preconfigured PRTG sensors for SaaS monitoring
  • SaaS Monitoring: FAQ

PRTG makes Software as a Service monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent disruptions with your hosted applications, services, and infrastructure.

Free download
PRODUCT OVERVIEW

Say goodbye to SaaS nightmares

Managing cloud applications and services shouldn’t feel like firefighting. With Paessler PRTG, your SaaS monitoring is seamless, comprehensive, and automated. Whether it's a sluggish cloud app, an API outage, or service downtime, PRTG alerts you in real time, so you're always one step ahead. Get rid of the guesswork, stop chasing problems, and let PRTG keep your critical SaaS services in check.

Stop paying for shadow services you forgot you had

The cost of shadow services – unnecessary, forgotten, or unapproved applications and subscriptions – can make up as much as 40% of your IT spending.

With easy-to-read reports and performance insights, PRTG gives you the lowdown on your cloud apps, flagging the freeloaders that are draining your budget. Your IT budget becomes more efficient, allowing you to get that fancy coffee maker your IT team always wanted.

Nail capacity planning without the guesswork

Capacity planning is a vital part of an optimized, scalable network, but it can sometimes feel like a guessing game. PRTG makes capacity planning a breeze providing detailed, long-term performance data and usage trends across your SaaS applications and infrastructure.

Instead of guessing, you get in-depth insights into bandwidth, performance, and resource demand over time. Whether you're scaling up or cutting back, you’re never caught off guard by sudden bottlenecks.

Troubleshoot SaaS slowdowns like a ninja

PRTG turns you into a troubleshooting ninja, not a firefighter in a constant scramble. When SaaS apps slow down, PRTG pinpoints the root cause – whether it’s a bottleneck, an API glitch, or a sneaky bandwidth hog – before you even have to start guessing.

Instead of putting out fires, you’ll have the data and insights to fix issues fast and keep everything running smoothly, without the panic or chaos.

Stop dreaming about that flawless IT infrastructure

As a network admin, one of your top goals is getting your IT infrastructure running at peak performance – well-maintained, efficient, and optimized.

PRTG is your go-to partner, including SaaS monitoring into an entire infrastructure monitoring solution. Real user monitoring, application performance monitoring, even synthetic monitoring is within your toolbox. With PRTG, you'll have everything you need to keep your IT infrastructure on point.

Get an alert before your cloud apps throw a tantrum

If you’re tired of finding out your cloud apps are down only when your phone blows up, PRTG SaaS monitoring has your back. It keeps a constant eye on your SaaS applications and allows you to set customizable thresholds for key metrics like response time, uptime, or an API hiccup.

When something starts to go wrong, PRTG triggers instant alerts vial email, SMS, text, and even Slack, so you can swoop in and fix the problem before anyone even notices.

What SaaS monitoring looks like in PRTG

Diagnose network issues by continuously tracking your Software as a Service infrastructure. Show availability, response time, CPU usage, read/write speed, bandwidth usage, latency, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot bad performance and service disruptions.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Live traffic data graph in PRTG

Start monitoring your SaaS applications with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

6 reasons why to choose PRTG Hosted Monitor as your SaaS monitoring tool

You do not only need monitoring of your SaaS infrastructure, but an SaaS tool for monitoring itself? Then we’ve got you covered as well. Our cloud-based PRTG product, PRTG Hosted Monitor, is hosted by Paessler on reliable AWS servers in the region of your choice. Enter hosted network monitoring with all the features you know from our on-premises PRTG Network Monitor.

You want to save on costs

With PRTG Hosted Monitor, there’s zero upfront investment – Paessler handles all the hosting. No need for a dedicated server, or yet another bulky on-premise machine taking up space in your office.

You just access PRTG through your web browser, and boom – monitoring data and insight magic, without the server room shuffle or the added costs.

You want out-of-the-box simplicity

PRTG Hosted Monitor is so intuitive that even your least tech-savvy employee can handle it. Setup is wizard-based and done in minutes – no IT wizardry required.

See your network in dashboards that actually make sense, and setting alarm thresholds is a breeze. With less time spent on setup and installation, you can focus on what really matters: keeping your IT infrastructure in check without breaking a sweat.

You don’t want to have to worry about updates

You do not have to worry about updates and backups because Paessler takes care of these. As soon as a new software version of PRTG Hosted Monitor is available, your hosted instance is automatically updated to the latest version.

Paessler also performs regular backups to secure your configuration and data for you. This makes maintaining PRTG stress-free, because you don't have to hire an IT employee to do it.

You want monitoring that never sleeps

PRTG Hosted Monitor is cloud based and runs on rock-solid AWS servers. Even if your servers take a nap, your monitoring system doesn't. No more maintenance nightmares or downtime gaps in your monitoring – you'll still catch issues before they blow up, 24/7.

Plus, if you have SLA contracts to keep your systems running like clockwork, PRTG makes sure you never miss a beat (or an error).

You don’t like hidden fees

Maybe some people like to find surprise fees, but we’ll leave the surprises for your birthday. PRTG offers flexible subscriptions: Switch to a different pricing plan anytime as the number of your devices increase or decrease.

You can be billed annually so your liquidity is preserved and you remain financially flexible, or you can commit and pay for three or five years upfront.

You want to customize everything

We agree – customization is king. With PRTG, you can customize your dashboards just the way you need them. Adjust the alarm function individually, defining who to notify and how at each threshold.

So you can set an alarm threshold to notify your most junior IT staff when a process malfunctions or set an all-hands on deck in the event of an outage.

Explore our preconfigured PRTG sensors for SaaS monitoring

 

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

Common SaaS

The Common SaaS sensor monitors the availability of several Software-as-a-Service (SaaS) providers. It can show the following:

  • Available services
  • Response time of the SaaS provider (Bing, Dropbox, Facebook, GitHub, Google Apps, Office 365, Salesforce, Twitter, YouTube)
Common SaaS
Common SaaS

Microsoft 365 Service Status

The Microsoft 365 Service Status sensor accesses the Microsoft API to monitor the overall status of all services of a Microsoft 365 subscription. It can show the following:

  • Number of degraded services
  • Number of interrupted services
  • Number of operation services
  • Number of services in the warning status
Microsoft 365 Service Status
Microsoft 365 Service Status

Zoom Service Status

The Zoom Service Status sensor monitors the overall status of Zoom groups. It can show the following:

  • Status of several Zoom phone groups based on their components
  • Status of Live Streaming
  • Status of Zoom Events, Zoom Video Webinars, Zoom Whiteboard, and Zoom Workspace Reservation
Zoom Service Status
Zoom Service Status

AWS Cost

The AWS Cost sensor monitors the cost of an Amazon Web Services (AWS) account by reading its data from the AWS Cost Explorer API. It can show the following:

  • (Forecast for) amortized cost per month and year
  • (Forecast for) net amortized cost per month and year
  • (Forecast for) net unblended cost per month and year
  • (Forecast for) unblended cost per month and year
  • (Forecast for) monthly and yearly cost
AWS Cost
AWS Cost

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes Software as a Service monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent disruptions with your hosted applications, services, and infrastructure.

Free download
PRODUCT OVERVIEW

“With PRTG, we can comprehensively monitor our email services in the cloud, and ensure that – as the team in charge – we are immediately informed in the event of a malfunction and can quickly take actions to fix it. It wasn’t until we started using PRTG that we realized how error-ridden our Microsoft cloud service can be.”

Monitoring expert
Oettinger Davidoff

“Part of our infrastructure runs with Azure. This information is then sent to PRTG via Powershell. Paessler is a great solution for us. We get alerts sent directly to our phones and if something goes wrong somewhere, we can immediately deal with it. It’s our lifeline. This is why Paessler gives us a sense of security no matter what the time of day.”

Gert-Jan Hiddink, DevOps Engineer
CowManager

“As more and more companies start to integrate new systems, they aren’t going to use legacy networks. Instead, clients are implementing more cloud-based solutions with newer programming languages. Being able to closely monitor cloud-based solutions and customize sensors based on clients’ needs is extremely helpful in making sure the process runs and continues to function as smoothly as possible.”

Edgard Concha, Director of Information Systems
Resolvit

Your SaaS monitor at a glance – even on the go

Set up PRTG in minutes and use it on almost any mobile device.

device overview
aws

We are an AWS Technology Partner  

Paessler is a certified partner in the Amazon Web Services ecosystem, which includes a growing community of software vendors who are building solutions on cloud computing.

What does this mean for you?

  • Easy integration of AWS services and CloudWatch data with PRTG
  • State-of-the-art features for monitoring your cloud environment
  • Expert technical support around your AWS monitoring setup

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

Rittal

Rittal

IT that works constitutes a business-critical basis for a company's success. Availability and security must be defined for the respective purpose and closely monitored – by OT and IT alike.

Read more
NetBrain

NetBrain

Integrating monitoring results from PRTG into NetBrain maps makes the foundation for network automation.

Read more
ScriptRunner

ScriptRunner

With ScriptRunner Paessler integrates a powerful event automation platform into PRTG Network Monitor.

Read more

Find the root cause of the problem with our PRTG SaaS monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 25.2.106.1114 (May 05th, 2025)

Hosting icon

Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

Languages icon

Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

test

Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

test

Pricing

Choose the PRTG Network Monitor subscription that's best for you

Discover more monitoring insights and stories

Resources Solution

Solutions for all your monitoring needs

  • Cloud monitoring
  • Monitoring as a Service
  • Subscription-based monitoring
Resources Content

Powerful stories from the monitoring world

  • What is SaaS? Definition and Details
  • The ultimate guide to monitoring your cloud IT and hybrid IT infrastructure 2/6
  • How to deploy PRTG Network Monitor in AWS, Azure and GCP
Resources Solutions

Resources to master your monitoring challenges

  • Common SaaS Sensor
  • System Requirements
  • Key Features

SaaS Monitoring: FAQ

 

What is SaaS monitoring?

SaaS monitoring helps users monitor cloud-based applications on third-party platforms, such as Microsoft 365, Salesforce, and Google Workspace). Through continuous, automatic tracking, custom alerts, and comprehensive insights, PRTG makes sure your critical SaaS solutions are always on and your network is running its best.

What does SaaS Monitoring do?

SaaS monitoring keeps an eye on all the high-stakes metrics for your cloud apps—like uptime, response times, data speeds, and API drama. PRTG SaaS monitoring is your network's bodyguard, catching slowdowns and outages before they ruin everyone's day. Your IT team gets immediately notified when a programmed threshold is reached, and PRTG has the data needed to quickly diagnose and solve the problem.

 Bonus: You'll keep those SLAs in check, and look like a total rockstar while doing it.

Why do I need SaaS Monitoring?

Monitoring your SaaS apps is absolutely key to making sure your must-have cloud services aren’t taking unscheduled naps. When these apps go down or start dragging their feet, it can disrupt your whole business operation. With PRTG’s SaaS Monitoring, you get real-time insights and alerts, so you can squash problems fast. And, you provide a better end user experience because they never feel the impact

What is Monitoring as a Service (MaaS)?

Monitoring as a Service (MaaS) is a cloud-based solution that provides organizations with monitoring capabilities for their IT infrastructure, applications, and services without the need to manage or maintain the underlying hardware and software. Essentially, MaaS delivers monitoring tools as a subscription service, hosted and maintained by a third-party provider. PRTG Hosted Monitor, which is hosted in the cloud, acts as a MaaS solution.

How does PRTG monitor SaaS applications?

PRTG monitors SaaS applications by using a variety of specialized sensors to track key performance metrics, depending on the service and data you want tracked. On 24/7 patrol, it continuously monitors your cloud services and APIs.  It also monitors bandwidth usage and overall performance, serving up real-time data and trends so you’re never in the dark. some of the key sensors include:

 

  • REST API Sensor - Allows you to monitor custom SaaS applications by connecting to their APIs and tracking key metrics like performance, data throughput, and response times.
  • Ping Sensor - Monitors the availability of networked devices or services, making sure your SaaS apps are reachable at all times.
  • SNMP Custom and SNMP Traffic Sensors - Can be used to monitor traffic, bandwidth, and other network-related metrics for cloud-based services that support SNMP.
Which SaaS platforms does PRTG support?

PRTG supports monitoring for a wide range of popular SaaS platforms, including Microsoft 365, Google Workspace, Salesforce, Dropbox, and Amazon Web Services (AWS). It also offers the flexibility to monitor virtually any cloud-based service that provides performance data through APIs or web interfaces.

Is API monitoring integration possible for custom SaaS applications?

Yes, PRTG supports API monitoring integration for custom SaaS applications. You can use PRTG's HTTP sensors or custom scripts to extend PRTG’s monitoring capabilities to track key metrics for custom cloud services.

What types of alerts can I set up for SaaS service disruptions?

PRTG allows you to set up a variety of customizable alerts for SaaS service disruptions. You can configure alerts based on thresholds for metrics like data transfer speed and response time. Signs of degradation in these metrics, such as a pattern of slower response times, triggers an alert. These alerts can be sent via email, SMS, push notifications, or even Slack.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

recommendation

Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

test

Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

PRTG Logo

Start monitoring your SaaS applications with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

Useful Links

  • PRTG Manual
  • Knowledge Base
  • Customer Success Stories
  • About Paessler
  • Subscribe to newsletter
  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

[email protected]

+49 911 93775-0

  • Contact us
©2025 Paessler GmbHTerms & ConditionsPrivacy PolicyImprintReport VulnerabilityDownload & InstallSitemap
Paessler PRTG Paessler PRTG Paessler PRTG